Improvement

Improvements may be made at the investor's sole budget and such improvement must not be too obtrusive and inconsistent to the ward class. These improvements are always subjected to the approvals of the home. The aim of such approvals are always aimed towards ward class consistency and enhanced care. 

Simple improvements like getting a fully automatic electric ward bed, changing curtains (correct colour scheme), a telephone system, small fan, small fridge, getting a portable fully functional tablet TV (with blue-tooth ear pieces) or a nice furniture (fitting) are mostly allowed.

Specific monitoring devices are not allowed unless it is approved by the doctors or registered nurses that such a device is suitable for use by the specific client. Investors are advised not to intervene with the medical requirements of the ward bed.

In the event such a device is needed as advised by doctors and / or nurses, it is the responsibility of the home to acquire the device. Investors should not be worried over the rental of the ward bed simply because they presume such devices are critical to the renting out of the ward bed. From the home's experience, it never was. It has always been the quality of care delivery that is the key to the success in renting out the ward bed.

Specific Assignment

Each investment contract is tied directly to a specific ward bed, similar to a property title deed.

Its location and ward bed number is permanently assigned.

It is in every interest for both the home and the investor to keep the ward bed rented.

Priority is always given to an invested ward bed to be rented out first. That way, the home not only get continuous and consistently good reviews from the investors,  it will also ensure that there is no breach of fiduciary duty of the home in trying to keep the ward bed persistently rented.

Over time, some ward beds simply become non-rentable or tenable. When that happens, investors of these ward beds may choose to change their ward beds to better tenable ones.

An administrative fee of 25% of the preceding investment or the forward investment (whichever is higher) would be levied. Once this fee is paid, the home must allow the investor to change to a new ward bed.

Sometimes, the investor simply wants to invest / change to another newer ward bed. Similar term as above applies. The payment of an administrative fee of 25% would be sufficient compensation to the home and the home must allow change made to the physical location of the ward bed.

As part of the ongoing improvement to the home and ward, the  physical arrangement of the ward bed may be changed and the investor might not like the new physical arrangement, the investor is then allowed a one-time change to another similar bed in the same ward class at no fee. If no such ward bed is found, the investor should accept the new physical arrangement. Under no circumstance that the home aims to be biased toward any individual investor as it is the goodwill of the home that is at stake. It is in fact the one and only aim of the home that the investor would one day choose to be a client of the home, enjoying all the benefits of prior knowledge and determination.

In the event that investor wanted totally out, then the terms in the divesting policy will apply.

In dealing with this change, it is recommended that both the home and the investor should adopt a reasonable attitude towards resolving a change program, bearing in mind that it is always for the betterment in the comfort of the newly renovated home.   

Caveat Emptor

Caveat emptor is Latin for "Let the buyer beware" (from caveat, "may he beware", a subjunctive form of cavēre, "to beware" + ēmptor, "buyer"). Generally, caveat emptor is the contract law principle that controls the sale of real property after the date of closing, but may also apply to sales of other goods. 

The phrase caveat emptor and its use as a disclaimer of warranties arise from the fact that buyers typically have less information about the good or service they are purchasing, while the seller has more information. The quality of this situation is known as 'information asymmetry'. Defects in the good or service may be hidden from the buyer, and only known to the seller. A common way that information asymmetry between seller and buyer has been addressed is through a legally-binding warranty, such as a guarantee of satisfaction. But without such a safeguard in place the ancient rule applies, and the buyer should beware.

Investing in a ward bed is a new class of investment. Investors are advised to seek independent professional advice before engaging in this class of investment.

Hopefully in good time, this investment class would be rated by investment advisory agencies around the world. At that time, investors can relax a little further, but caveat emptor remains the cornerstone contract principle in all investing.